2024-05-17 12:47:24

ZIWO-Call Center Software

Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.


  • Company Name : ZIWO



  • About Solution :

    ZIWO-Call Center Software 

    Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.

     

    Best For

    Cloud-based contact center solution that helps businesses manage client communication with call tracking, call masking, conferencing, call queuing, call transfer & more with virtual call center.

     

    Product Details

    ZIWO is built as a cloud-based, new generation contact center. It provides single interface for voice & whatsApp channel with conversation history, live KPI & smart routing features. Ziwo offers API Based CRM integration and advanced features in a web-based, user-friendly interface, requiring no software installation and accessible worldwide.

     

  1. Feature 1 : Call Recording
  2. Feature 2 : Campaign Management
  3. Feature 3 : Chat / Messaging
  4. Feature 4 : IVR / Voice Recognition
  1. USP 1 : Reporting/Analytics
  2. USP 2 : Conversion Tracking
  3. USP 3 : Web Conferencing
  1. Price 1 : 109 USD/month/user
  1. Feedback 1 : “Amazing software ”
  2. Feedback 2 : “online calling feature for your needs! work from home and all you name it!”
  3. Feedback 3 : “User friendly”
  1. Story 1 : SIVVI.COM Reduces Product Returns & Uses Ziwo Apis To Develop Services.
  2. Story 2 : SPARKLEYOURCAR.COM How Ziwo Provides A Simple Solution For Freelance Customer Support
  3. Story 3 : PolicyBee Reduces Product Returns & Uses business Case: Insurance Policy Bee & Ziwo.

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